*Winter Shipping Insurance*
THIS INSURANCE OPTION IS RECOMMENDED FOR ANY ORDERS EXPERIENCING TEMPERATURES THAT DROP BELOW 50 DEGREES.
This insurance does not cover any plant(s) above $50.00 (equal to $50.00 or above). These specific plants will have this listed in the description and we recommend paying for Express shipping.
Seeing as we are located in Minnesota, we HIGHLY suggest this as we are shipping from a colder state.
What is included in this add on?
Included in this insurance is the ability to receive a refund/credit option if your order comes in with cold damage. Heat packs are automatically included in every order when the weather is below 50 degrees whether or not you purchase this insurance. Please note: we also need to use additional packing materials to properly insulate and protect winter shipments.
What happens when my plant arrives with cold damage?
If your plant arrives with cold damage, this insurance will cover your order for a full refund/credit option or a replacement if available. This insurance covers up to 6 plants in one order. However, this insurance excludes all plants over $50. Should your plants arrive in poor condition due to winter temperatures simply contact email@example.com within 24 hours of delivery to receive replacement or refund options. Please be sure to include photos of your plant along with your order number.
Please note that shipping delays are out of our control and our winter insurance is not vaild if that plant shows up late and damaged due to shipping delays. You will need to contact usps to claim a file.
**Should you choose to forego our Winter Shipping Insurance and your plant arrives damaged due to winter cold related issues a replacement/reimbursement WILL NOT be available**
EXCLUSIONS TO WINTER SHIPPING INSURANCE:
This insurance does not cover any plants above $50.00 (equal to $50.00 or above). These specific plants will have this listed in the description and we recommend paying for Express shipping.
Please note - Winter Shipping Insurance is not needed for Express shipping as this option will automatically cover/insure your package.